Obstacles prevent access to mental health care, even among insured
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Obstacles prevent access to mental health care, even among insured

Chloe Reichel |
July 10, 2019

Obstacles prevent access to mental health care, even among insured


Obtaining mental health care can be difficult even for people who are covered by health insurance. Patients regularly deal with hurdles such as incorrect phone numbers for providers’ offices, insurers’ prior authorization requirements, month-long delays in scheduling appointments and psychiatrists who refuse to accept insurance at all, according to a series of studies by J. Wesley Boyd and colleagues at the Cambridge Health Alliance.

In a study approved by the Cambridge Health Alliance’s Institutional Review Board and published in Psychiatric Services in January 2015, Boyd and his co-authors posed as people with depressive symptoms and tried to schedule appointments with 360 psychiatrists listed in a major insurer’s database in Boston, Houston and Chicago. The callers presented themselves as being able to pay out-of-pocket or having insurance through either Blue Cross Blue Shield or Medicare and attempted to schedule appointments with the psychiatrists listed.

Credit by - jounalist' s resource

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