With Bezos Out As Amazon CEO, Is This End Of His Question-Mark Emails?

Thursday, 4 February 2021Newsdesk

For staff at Amazon.com Inc, the departure of CEO Jeff Bezos may spell the end of one of the company's unusual and, for some managers, frightening practices: the "question-mark" email. Or worse, said one former manager.

New Delhi, 04 February 2021

"'This can't be true' was a bad one. 'Fix this' was another," the manager said on condition of anonymity. "By the morning, I better have a damn good resolution to whatever this is." Amazon said Bezos sent question-mark emails occasionally to manage the volume of customer messages he received. It was an effective tool: efficient for Bezos - who juggled oversight of retail, technology, media and space businesses - and motivating for employees who feared for their jobs, the former manager said. Bezos will step back from the company he founded 27 years ago and become executive chairman this summer, Amazon said Tuesday.

Source -NDTV